I am astonished at the lack of purchaser service at American Airlines. I had been a flight attendant for thirty a long time and took fantastic pleasure inside the training I gained from American. With a current journey I watched a passenger and agent argue about which a person was ruder. There isn't any evident enforcement of grooming principles everywhere in the corporate.
We just lately, currently the 24th, returned from a journey to Cancun/Rivera Maya spot and could not know that when are baggage was received on our departing flight from DFW on March 19th, that among our luggage was absolutely destroyed on The within by anyone in terminal D soon after it was checked in. Who'd be accountable for carrying out this an American personnel or even the TSA? A person has stolen a blue sapphire confronted check out, and my our private, 1979 Higher education of Pharmacy ring, which experienced a sizable diamond mount in it.
This practice is not one particular American Airways should really go on to exercise as is dehumanizing and down appropriate inconsiderate of paying out prospects. This encounter has absolutely still left a nasty style in my mouth and it took far from The good family vacation I lately seasoned .
I'm able to’t declare that Considerably for your airport staff in Denver.My AA flight was delayed leaving Ohare and by the time I got to Denver, the Frontier plane to which I were booked by Orbitz experienced left And that i missed my flight.
traveling from Miami to Lima on Saturday March 21 even when I reserve the seats ahead of time I bought the final row on the right side because of the window and the seat did not go building my flight complicated ., on just how again on flight # 918 the service was worst. in the sign in I needed to open my go well with cases to even up the weigth . Once i provide to buy the 3 more lbs they try and charge me $ 180.00per go well with case. steering clear of to pay $ 480.00 I had to go on he floor to maneuver all around my belongins ,I needed to go back to the counter mainly because out seats ( we have been # 10 on line at sign in ) were separates, after that we had to help keep walking on the gates because the counter worker never ever gave us the gate amount, ( After i check with with regards to the gate facts to another amercian ailines staff in gate 26 he pointed to your gate screan ) this time the seats felt smaller that standard , the food was horrible, the bread was so difficult , the lettuce around the salad glimpse aged , I returned the foodstuff exactly the same way which i gained it, The sunshine turns off whilst im reading severeal occasions which i had to help keep my finger about the change to continue examining right after 5 awful several hours I acquired to your conclusion that I wont vacation on American Airlines yet again
contacting an actual individual at AA buyer service is beside extremely hard. The Internet site checklist a phone number, which is for cargo Which only references a Web page that is definitely no help in the least.
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Please consider this so other passengers won’t have the similar working experience…..I want a reply from Additionally you..
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After reading through Many of these reviews I am very unhappy AA isn't going to seek the services of new administration. I had an issue with leaving our iPad within the aircraft. Once i went back towards the gate no-one would make an effort to return to the plane and Test.
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